Needless to say, we are thrilled to be back serving our wonderful patients. But like everyone, we are faced with numerous challenges.
Our highest priority is the safety of our patients and staff. Derby Dental has always taken universal precautions for infection control, and we are now practicing protocols with heightened awareness of safety. We know that everyone is worried about exposure, but a dentist office, with its strict protocols, is actually extremely safe. And, of course no one enjoys wearing masks. It’s a pain, but it’s a necessity.
Like many small businesses, we have been faced with a loss in revenue, revenue that pays our rent and pays our employees. Dr. Whitehouse has continued to take care of her employees during this time of quarantine and everyone is excited about resuming their normal schedule.
Finally, we ask everyone’s patience as we restart our scheduling process. We are finding ways to manage the two months’ worth of appointments that have to fit in to an already full hygiene schedule. Both staff and patients have to juggle work and child care responsibilities. For those of you returning to work, we know that you don’t want to take off any more time than is necessary. This juggling makes scheduling a challenge. Please bear with us. We look forwarding to seeing all of you back in our dentist office and back in the swing of things in Austin, TX.