COVID-19 Dental Office Safety Protocol – Austin, TX

Our Commitment to Your Safety

Nothing matters more to us than the health and safety of our patients. To protect both you and our team, we’ve implemented the following steps into our dental office’s protocols. If you have questions about how we’re making your visit a safe experience, feel free to reach out to us.

Advanced Staff Training

Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.

Safety Champion

Each day, one person will be designated to guide our Commitment to Safety. This includes greeting patients, answering questions, ensuring social distancing, and overall monitoring.

Personal Hygiene Standards

Along with short hair or hair that is worn up; this means no long fingernails, no jewelry, and no watches for any team member while in the dental office.

Anti-Microbial Rinse

In addition to brushing and flossing before your visit, we will provide an Oracare solution to rinse in your mouth for 60 seconds and reduce bacteria.

Sequenced Patient Scheduling

Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.

Pre-Screening of Every Patient

A quick health questionnaire and consent form along with a no-touch temperature check will be completed when you arrive at our dental office.

Family Friendly Scheduling

We are now able to see up to 6 family members during the same visit. It is almost like your own, private dental experience.

Hospital-Grade Hand Sanitizing Station

Every patient will be asked to thoroughly disinfect their hands before entering the clinical area of our dental office.

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each operatory after every patient.

Deep Cleaning Every Evening

Along with cleaning and sanitizing during the day, we take things to another level at night with a thorough top-to-bottom scrub down.

CDC-Approved Instrument Sterilization

This is standard procedure at all times, and nothing has changed. Anything that goes near your mouth is heat and pressure cleaned between every use.

N95 & ASTM Level 3 Masks

The beautiful smiles of our clinical team – dentists, hygienists, and assistants – will be protected behind double-masking at all times.

Front Desk Masks

Even our friendly administrative team will be wearing ASTM Level 3 masks. Don’t worry. They are smiling behind those masks!

Advanced Chairside Suction

Whenever possible, we will activate high speed evacuation to minimize aerosol contamination and improve air quality.

No Magazines or Activities

This may make our reception area a little less exciting, but it makes it much safer as well.

Our infection control policies have always been to eliminate risk to ourselves and our patients of contracting or spreading any type of infectious disease. This includes:

  • Cleaning all surfaces with powerful disinfectant wipes in between every patient
  • Proper wear of personal protective equipment (masks, gloves, gowns) changed in between patients
  • The highest level of personal hygiene and handwashing

Before Your Appointment

  • Pre-screening questionnaire for all patients prior to their visit and upon arrival
  • Temperature checks for all people who enter the front door, including all staff, every day. If the temperature exceeds 99.4 degrees, the patient will not be seen, and/or staff members will be sent home
  • Limiting exposure of patients to each other by preventing waiting in groups in the waiting area. We ask that patients call or text the dental office upon arrival and wait in their cards until we are ready for them to come to their treatment room
  • Additional cleaning and sanitation measures will be done after each patient leaves to prepare the space for the next patient

At Your Appointment

  • Everyone must wear a mask in the dental office unless they are undergoing a dental procedure.
  • The dental team will wear appropriate protective equipment.
  • We are limiting the production of aerosols during procedures by using different instrumentation when possible.

After Your Appointment

  • If you start to experience symptoms of COVID-19 within 2 days of your appointment, call to alert the dental office staff so those who came into contact with you may be tested if indicated.
  • Schedule your next appointment on your way out. Your oral health is connected to your overall health, so one of the many ways you can stay healthy during these times is to keep up with regular dental care. We are here for you